ebuyer (not ebay)http://www.ebuyer.com/705955-hp-455-quad-core-laptop-l8b56es... but what I received is not what I paid for.
I specifically purchased this laptop because I wanted to support a company that was making the effort to sell laptops pre-installed with Linux.
ebuyer not ebayThe confirmation e-mail from ebuyer (not ebay) describes the item that I ordered:
Item: HP 455 Probook Laptop AMD A10- 7300
8GB RAM 1TB HDD 15.6" DVDRW
Ubuntu 14.04 - Qty: 1
but the laptop I received has:
7GB RAM and
Ubuntu 12.04 as the screen shot below shows.
http://www.logfarm.net/screen_shot_hp_laptop.jpgOther problemsDuring the configuration process, when the computer first starts up, a hardware/firmware update is downloaded but on reboot the laptop crashes with a screen of text stating: 'kernel panic'
To recover from this:
- reboot and hold the escape key down
- from the menu select: freeDos
- select reset to factory defaults
and go through the configuration process again but this time avoid the firmware update ...
The keyboard has a Microsoft Windows logo buttonI get the impression that HP are not taking Linux adoption very seriously but are in-fact just attempting to ship some cheap laptops to some Linux mugs.
You're a Linux user so why don't you just fix it?Linux users will shrug at the Ubuntu version and ask: why not just upgrade?
... tried that, wont work.
Upgrading from 12.04 on this laptop fails. The laptop reports the failure at the end of the upgrade. After rebooting it is no long possible to log in. User credentials seem to have been removed.
So why not use another computer, download the ISO image for 14.04, burn it to DVD and install Ubuntu from that?
Tried that ... During and after installation of 14.04 I discovered that this laptop's Wifi hardware is not compatible with Ubuntu 14.04.
So the reason why this laptop has been shipped with Ubuntu 12.04 and not 14.04 as advertised is simple: some of the laptop's hardware is not compatible with Ubuntu 14.04.
Applied for an RMA and a refundLets not forget that missing gigabyte of RAM that I have paid for.
I want to return this laptop because it is not what I ordered so I have applied for an RMA. I now have to go through the process of telephoning ebuyer (not ebay) before I can return it.
You can apply for an RMA from ebuyer (not ebay) from here:
http://www.ebuyer.com/help/returns